Open to opportunities

Ropa Machingambi

@ropamachingambi

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Data scientist driving actionable insights, digital adoption, and reliable data solutions.

Zimbabwe

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What I'm looking for

I seek data roles where I can apply analytics and ML to improve products and user engagement, work with cross-functional teams, and contribute to digital transformation and measurable business impact.

I am a results-driven Data Scientist with formal training (Master's in Data Science and Informatics) and practical experience applying machine learning, analytics, and BI to improve product performance and user engagement.

At First Capital Bank I analyzed customer behavior across five+ digital platforms to increase digital service adoption by 15%, improved user satisfaction by 20% through feature research, and maintained 99% system uptime with automated error detection.

Previously I supported data projects at 1010 Technologies and the Ministry of Primary and Secondary Education, achieving 99% data accuracy, accelerating processing times, and delivering client dashboards for real-time insights. I focus on translating complex data into business value and reliable operational systems.

Experience

Work history, roles, and key accomplishments

Current

Digital Channels and Product Officer

Current

First Capital Bank

Sep 2023 - Present (2 years 2 months)

Analyzed customer usage across 5+ digital platforms to drive a 15% increase in digital adoption and led feature research that improved user satisfaction by 20% while ensuring 99% system uptime.

Data Analysis SQL Python Power BI Tableau Customer Support

Graduate Trainee

1010 Technologies

Aug 2022 - Sep 2023 (1 year 1 month)

Captured and organized data for 20+ projects achieving 99% data accuracy, supported 5 monthly data analyses that reduced turnaround times by 30%, and improved pipelines to cut processing time by 25%.

Data Cleaning Data Pipeline Development SQL Python Dashboarding ETL

IT Intern

Ministry of Primary and Secondary Education

Jan 2020 - Mar 2021 (1 year 2 months)

Maintained eMAP for 15,000+ applicants with 100% data accuracy, reduced downtime 20% via proactive troubleshooting, and trained 20 staff increasing digital proficiency by 50%.

System Administration Hardware Setup Troubleshooting Data Management User Training Documentation

Education

Degrees, certifications, and relevant coursework

University of Zimbabwe

Master of Science, Data Science and Informatics

2023 - 2024

Grade: Merit

Completed a Master's in Data Science and Informatics with Merit, focusing on advanced analytics and data-driven solutions.

Catholic University of Zimbabwe

Bachelor's Degree, Business Management and Information Technology

2018 - 2021

Grade: 2.1 (Upper Second Class)

Earned a Bachelor's degree in Business Management and Information Technology with an Upper Second Class (2.1), emphasizing IT and business management principles.