Open to opportunities

ROBERT ONUIGBO

@robertonuigbo

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Versatile Business Analyst with expertise in tourism and hospitality.

Nigeria

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What I'm looking for

I seek a role that fosters growth, values creativity, and emphasizes teamwork.

I am a versatile and results-oriented Business Analyst and Tourism Specialist with extensive experience in assessing corporate processes and implementing solutions to enhance efficiency and profitability. My background in tourism equips me with in-depth knowledge of market trends and customer behaviors, allowing me to add significant value to any organization.

Throughout my career, I have demonstrated a commitment to driving success in dynamic environments. My recent role as a Visa Application Agent and Content Creator involved managing travel documents and enhancing social media engagement, showcasing my ability to adapt and thrive in various roles. I am passionate about leveraging my analytical skills and industry knowledge to contribute positively to the tourism and hospitality sectors.

Experience

Work history, roles, and key accomplishments

Visa Application Agent

Springboard Travel & Tours

Feb 2024 - Mar 2024 (1 month)

Managed office maintenance and client travel documents, handled visa applications, hotel reservations, and airline bookings. Improved social media engagement and created graphical content for product awareness.

Social Media Management Customer Service Office Management

Administrative Officer and Lecturer

Adecom Polytechnic

Mar 2022 - Feb 2023 (11 months)

Lectured Mass Communication and Business Administration courses while maintaining administrative records and working with the Dean of Student Affairs. Marked scripts and kept accurate examination records.

Teaching Administration Curriculum Development

Assistant Site Supervisor

Cevi Continental Concept

Nov 2021 - Feb 2022 (3 months)

Conducted vehicle inspections, maintained customer relations, created content for social media, and kept records of cars in the park.

Content Creation Vehicle Inspection

Junior Chef

Captain Cook

Jan 2020 - Mar 2020 (2 months)

Gained experience in kitchen operations, developed techniques for food preparation, and participated in hygiene activities.

Culinary Skills Kitchen Hygiene Teamwork

Laundry Boy and Accountant

HIMA Laundry Services

Jun 2018 - Jan 2020 (1 year 7 months)

Managed laundry services, ensured quality control, developed strategies to prevent clothing mix-ups, and maintained accounting records.

Laundry Services Quality Control Accounting Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

Kwara State University

Bachelor of Science, Tourism & Hospitality Management

2017 - 2021

Bachelor of Science in Tourism & Hospitality Management, focusing on the principles of tourism, hospitality operations, and customer service management.