Rishabh Jain

Orchestrated cross-functional programs across Product, Engineering, QA, and Data teams to deliver platform-wide enhancements and ensure regulatory compliance. Managed stakeholder communication, risk tracking, and milestone alignment to achieve seamless, on-time deployments.

Built a unified script to ingest CSV files from Gmail into BigQuery, reducing manual processing by 95% and avoiding duplicate entries. Set up ETL pipelines using Boltic, Mongo Compass, and Kubernetes for data migration across services and environments.

Developed a predictive model to forecast call volumes and predict escalation, achieving 82.3% accuracy and reducing workforce-related costs by 24%. Analyzed price elasticity factors and developed an Early Warning System to provide actionable insights for sellers.

Assisted in optimizing product strategies through data-driven insights, ensuring effectiveness across markets. Contributed to creating personalized curricula for international clients, showcasing adaptability and customer focus.

Developed and tested diverse Machine Learning models, highlighting technical proficiency. Managed databases for real-time analysis and prototyped proof of concepts, contributing to applications like Smart Calendar Companion, Product Recommendation, Cricket Shot Classifier, and OCR.

Pursued an MBA in Data Analytics and Operations, focusing on data-driven decision-making and operational efficiency.

Completed a Bachelor of Technology in Mechatronics, gaining a strong foundation in engineering and automation.