Ranjana Sivaraman
@ranjanasivaraman
Client-focused case management specialist with 5+ years in life sciences operations and regulatory compliance.
IndiaWhat I'm looking for
I am a client-focused operations and regulatory compliance professional with over five years supporting global pharmaceutical, clinical, and life sciences clients. I have proven expertise in case acknowledgment, tracking, prioritization, SLA management, and stakeholder coordination.
In my recent roles at VWR (Avantor), I served as a primary point of contact for global clients, documented and prioritized cases, coordinated with agents and quality teams, monitored compliance KPIs, and recommended process improvements based on root cause analyses.
After a 1.5-year maternity career break, I maintained professional engagement through structured self-learning, simulated case workflows, and updated knowledge of FDA, EMA, MHRA, ICH-GCP, and Argus Safety concepts. I am now fully available and motivated to contribute to case handling, data management, and customer support operations in regulated healthcare services.
Experience
Work history, roles, and key accomplishments
Career Break
Self
Feb 2024 - Jul 2025 (1 year 5 months)
Took a 1.5-year maternity career break while engaging in structured self-learning and simulated case management to maintain regulatory knowledge and practical skills.
Senior Associate
VWR, part of Avantor
Jan 2022 - Jan 2024 (2 years)
Served as primary point of contact for global pharmaceutical clients, managing case acknowledgment, tracking, prioritization and SLA adherence to ensure timely regulatory-compliant resolutions.
Associate
VWR, part of Avantor
May 2020 - Feb 2022 (1 year 9 months)
Logged and maintained client requests and regulatory queries, assisted in case allocation and tracking, and maintained accurate trackers and reports to support audits and SOP compliance.
Junior Associate
VWR, part of Avantor
Apr 2019 - Apr 2020 (1 year)
Supported senior team members in handling client cases and operational requests, performing data entry and ensuring documentation accuracy for timely client communication.
Education
Degrees, certifications, and relevant coursework
Institute of Good Manufacturing Practices (IGMPI)
Certificate / Diploma, Pharmacovigilance
2021 - 2021
Completed a Pharmacovigilance program covering drug safety, case processing, and regulatory requirements.
KTKumaraguru College of Technology
Bachelor of Technology, Biotechnology
2015 - 2019
Completed Bachelor of Technology in Biotechnology with coursework in biotechnology principles and laboratory techniques.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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