Rabee Ahmed
@rabeeahmed
Supply Chain Analyst at Reckitt who achieved 96% OTIF service and automated KPI dashboards for order fulfillment.
PakistanWhat I'm looking for
At Reckitt, I manage the end-to-end Order-to-Delivery cycle and achieved 96% OTIF service in 2025, the highest performance in the region. I also developed and automated KPI dashboards to track service levels, orders, inventory health, and forecast accuracy.
Previously, at Saudia Cargo, I managed more than 1,000 international air freight shipments monthly and reduced shipment delay complaints by 30%. I’ve also supported procurement, inventory movement, and logistics coordination at DOW University of Health Sciences and Falak Enterprises.
Experience
Work history, roles, and key accomplishments
Managed end-to-end Order-to-Delivery cycle ensuring SLA compliance and achieved 96% OTIF in 2025. Led resolution of critical customer service issues and developed automated KPI dashboards.
Customer Service Executive
Saudia Cargo
Jun 2022 - May 2025 (2 years 11 months)
Managed 1,000+ international air freight shipments monthly, reducing shipment delay complaints by 30%. Resolved 500+ shipment exceptions and improved Cargo Spot data accuracy by 20%.
Management Trainee
DOW University of Health Sciences
Aug 2020 - Mar 2021 (7 months)
Streamlined procurement and internal logistics processes, reducing turnaround time by 25%. Coordinated inventory movement and implemented automated feedback collection tools.
Business Development Officer
Falak Enterprises
Jan 2018 - Apr 2020 (2 years 3 months)
Managed procurement, order fulfillment, and delivery coordination for key accounts, reducing delivery lead times by 18%. Developed strong vendor and customer relationships.
Education
Degrees, certifications, and relevant coursework
Iqra University
Master of Business Administration, Supply Chain Management
Master of Business Administration in Supply Chain Management, expected completion in 2026.
DOW University of Health Sciences
Bachelor of Business Administration, Healthcare Management
Grade: CGPA: 3.2
Bachelor of Business Administration in Healthcare Management from DOW University of Health Sciences, completed in 2020.
Project Management Institute
Customer Service Foundations and Project Management, Project Management
Certification in Customer Service Foundations and Project Management from the Project Management Institute.
Google Digital Garage
Fundamentals of Digital Marketing, Digital Marketing
Certification in Fundamentals of Digital Marketing from Google Digital Garage.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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