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prasad perabathulaPP
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prasad perabathula

@prasadperabathula

Salesforce Developer at Hexaware Technologies who redesigned plan discounts, helping 40% more customers qualify.

India
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At Hexaware Technologies, I contribute to an insurance policy management platform for Domestic and General, using Salesforce FSC and OmniStudio. I develop guided customer journeys with OmniScripts, FlexCards, DataRaptors, Integration Procedures, and Calculation Procedures.

I enhanced a Payment Gateway LWC component that renders a Sycurio iframe to securely capture Billing Account details. I also integrated Paysafe payments and Vertex tax calculations, and replaced legacy Sdocs document generation with Quadient using REST API callouts.

I redesigned Plan Creation discount logic from a static 20% discount to a model based on channel, plan type, appliance age, and merchandise type, helping 40% more customers qualify. In my Health Force portfolio project, I built patient search and appointment booking journeys using OmniStudio and LWC.

Experience

Work history, roles, and key accomplishments

Hexaware Technologies logoHT
Current

Software Engineer Level 1

Oct 2023 - Present (3 years 1 month)

Contributed to the development of an insurance policy management platform with guided customer journeys, payment integrations, document generation, and automated batch processing for a leading UK-based insurance client. Designed and developed OmniStudio components and enhanced a Payment Gateway LWC component.

Education

Degrees, certifications, and relevant coursework

AC

Aditya Engineering College

B.Tech, Electronics and Communication Engineering

Pursued a Bachelor of Technology in Electronics and Communication Engineering.

BV

BVCITS

Diploma, Electronics and Communication Engineering

Completed a Diploma in Electronics and Communication Engineering.

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