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Pervina Gilmer

@pervinagilmer1

Coding Manager at Community Care Cooperative (C3) who maintained 95%+ coding quality and supported a 70% HCC recapture goal.

United States

Message

At Community Care Cooperative (C3), I managed day-to-day Risk Adjustment Coding operations, including a remote team of 9 coders and 1 Team Lead. I maintained coding quality of 95% or greater while supporting a 70% HCC recapture goal.

I also developed KPI dashboards, coached coding professionals, and partnered with 14 provider groups to improve documentation quality. Earlier, at Vee Technologies, I performed coding audits and trend analysis and maintained 98% audit quality.

Experience

Work history, roles, and key accomplishments

Coding Manager, Risk Adjustment

Community Care Cooperative (C3)

Sep 2021 - Feb 2026 (4 years 5 months)

Led day-to-day operations of the Risk Adjustment Coding department, managing a remote team of 9 coders and 1 Team Lead. Developed KPI dashboards, conducted coaching sessions, and partnered with 14 provider groups to improve documentation quality and support a 70% HCC recapture goal.

Risk Adjustment Coding HCC Coding ICD 10 CM CMS Compliance KPI Reporting Team Leadership Performance Management Workflow Improvement ADP Workforce Excel PowerPoint Teams

Quality Assurance Supervisor / Radiology Coder

Vee Technologies

Jan 2018 - Dec 2021 (3 years 11 months)

Performed coding audits and trend analysis, coached coders to achieve 95%+ accuracy, and trained new staff. Monitored productivity and quality metrics, led education sessions, and managed timekeeping through Paychex.

Coding Audits Trend Analysis Coaching Training Productivity Monitoring Quality Metrics Paychex ICD 10 CM

RADV, DVA & IVA Auditor

Altegra Health / Change Healthcare

Jan 2016 - Dec 2018 (2 years 11 months)

Reviewed medical records for coding accuracy and compliance, applying ICD-10-CM and HCC guidelines. Conducted CDI reviews and provider queries, identified coding trends, and collaborated with physicians and leadership.