At SAMA (formerly Samasource), I led a team of 25+ in high-volume, guideline-driven workflows, maintaining efficiency above 95%. I reviewed and annotated video and audio clips, assessed AI-generated descriptions, and documented quality issues and ambiguous cases.
At Favourland Properties, I maintained and validated customer and lead records using structured digital workflows. I’ve also practiced video and audio annotation in CVAT and Label Studio, following written guidelines and documenting decisions.

