
Parwinder Ghotra
@parwinderghotra
Accounts Assistant at Sodexo who managed SAP invoicing workflows and reconciled sales and stock information across trading accounts.
What I'm looking for
At Sodexo, I managed sales invoicing workflows in SAP, including monthly invoices, ad-hoc bills, and credit notes. I also processed and reconciled weekly sales and stock information across trading accounts.
I maintained audit-ready financial reports and compliance documentation, and worked with Area Managers and corporate teams to resolve data discrepancies. I also collaborated with international teams on month-end postings and cash sales reconciliation.
At Concentrix, I used Salesforce CRM to manage customer records and query pipelines. I addressed customer issues and compliance concerns, and received formal recognition for high-volume support and data management.
Earlier, at PFL Canada, I supported senior managers and specialist advisors with information requests, reporting, database records, and payment processing. I’m interested in bringing my financial administration and client servicing experience to a busy financial planning function.
Experience
Work history, roles, and key accomplishments
Processed and reconciled weekly sales and stock information across complex trading accounts with maximum accuracy. Managed end-to-end sales invoicing workflows within SAP, including raising monthly invoices, ad-hoc bills, and credit notes.
Esthetician / Beautician
Navi Beauty Salon
Jul 2019 - Feb 2021 (1 year 7 months)
Managed client documentation, including registration onboarding, contact details, treatments, and transaction histories. Performed consultations to ascertain client needs and budgets, aligning service pathways with customer goals.
Utilized Salesforce CRM to log, update, and manage customer records, product interactions, and query pipelines. Addressed complex customer issues and compliance concerns quickly to meet strict contractual service level agreements (SLAs).
Administrative Assistant
PFL Canada
Nov 2016 - Jan 2018 (1 year 2 months)
Handled incoming information requests and data collection to support senior managers and specialist advisors. Managed confidential correspondence, complex reporting, database records, and custom templates with a high level of accuracy.
Supervised shift operations and handled cashier duties, ensuring efficient service and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Jyoti Aesthetic Academy
Certificate, Esthetics
Completed an Esthetician Certificate from Jyoti Aesthetic Academy in 2019.
Mohawk College
Diploma, Business
Grade: Honours
Earned a Business General Diploma with Honours from Mohawk College in 2013.
Glendale Secondary School
High School Diploma, General Studies
Grade: Honours
Received a High School Diploma with Honours from Glendale Secondary School in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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