Owen Gondwe

I am a trained software engineer with a solid foundation in both hardware and software development. My analytical skills enable me to investigate problems effectively, build software and websites, and trace root causes to correct routine or serious issues. I pride myself on my ability to communicate easily with both technical and non-technical personnel, ensuring that quality support and services are delivered consistently.

During my tenure as an IT Support Engineer at Abarron Limited, I honed my skills in data entry, hardware installation, and client communication. I successfully maintained a good working relationship with clients and staff, ensuring customer satisfaction through effective problem-solving and support. My experience as an IT Intern at Mukome Links further solidified my understanding of software operations and client needs, allowing me to contribute to quality assurance processes and enhance user satisfaction.