At Pune Metropolitan Region Development Authority (PMRDA), I co-developed and delivered a live workflow automation system that tracks 20–30 files daily. I owned requirements gathering, process mapping, SOP documentation, system design and go-live coordination.
I also led requirements and implementation support for a 29-service digital portal rollout. For the paperless workflow platform, I trained 100+ users and helped increase adoption from 57% to 94%.
At CoreFinExperts Global Technologies Pvt. Ltd., I developed and maintained the organisation’s WordPress website and prepared a business requirements document for a finance application. I’m experienced in translating business needs into functional requirements and supporting technology implementations through delivery.

