Open to opportunities

Nicole Rubani

@nicolerubani

I’m a Salesforce Technical Lead modernizing enterprise CRMs with Apex, LWC, and integrations to drive measurable adoption.

United States

Message

What I'm looking for

I’m looking for a Salesforce leadership role where I can modernize enterprise CRMs, architect scalable ecosystems, and deliver high-impact integrations—paired with strong stakeholder alignment, Agile delivery, and room to mentor engineers.

I’m a Salesforce Technical Lead with 10 years of experience designing, developing, and delivering enterprise-scale CRM solutions across Sales Cloud, Service Cloud, Experience Cloud, CPQ, and Field Service Lightning. I lead cross-functional teams to architect scalable Salesforce ecosystems and modernize legacy implementations for Fortune 500 and high-growth organizations.

I’ve delivered Salesforce modernization programs supporting more than 15,000 users globally, improving customer engagement while reducing operational overhead. In recent roles, I improved case resolution efficiency by 38% and reduced manual processing time by 25 hours weekly; I also implemented DevOps strategy (Salesforce DX, Git, Jenkins, Copado) to decrease deployment failures by 45% and accelerate release cycles from biweekly to daily. I drive digital transformation through near real-time integrations using REST APIs, MuleSoft, Platform Events, and Kafka, optimized governor limit performance by redesigning Apex trigger frameworks (reducing transaction failures by 52%), and mentored teams of 10 to deliver results through strong stakeholder management, release governance, and Agile delivery.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Technical Lead

Current

Blue EngineSolutions

Sep 2023 - Present (2 years 9 months)

Architected LWC and Apex solutions that improved case resolution efficiency by 38% and reduced manual processing by 25 hours weekly. Led DevOps and enterprise integration efforts (Salesforce DX, Git, Jenkins, Copado, REST APIs, MuleSoft, Platform Events, Kafka), reducing deployment failures by 45%, accelerating release cycles from biweekly to daily, and supporting 15,000+ global users.

Salesforce Apex REST APIs MuleSoft Platform Events Kafka Salesforce DX CI CD Governor Limits

Senior Salesforce Technical Consultant

OneTenth Consulting

Apr 2020 - Aug 2023 (3 years 4 months)

Delivered Salesforce modernization across multi-org healthcare, financial services, and retail clients, converting 120+ Visualforce pages to LWC and improving application responsiveness by 40%. Automated workflows with Flow and Apex, integrated with SAP/Oracle via REST and SOAP APIs (improving data accuracy by 33%), and improved manual operations by 60% while strengthening SLA compliance.

Salesforce Sales Cloud Salesforce Service Cloud Visualforce Apex REST APIs Data Integration Agile Scrum

Salesforce Developer

Torrent Consulting

Oct 2017 - Mar 2020 (2 years 5 months)

Developed Apex, triggers, Visualforce pages, and Lightning Components for enterprise CRM used by 8,000+ users, improving sales cycle efficiency by 28% through Flows and approval workflows. Built REST integrations, reduced duplicate records by 45%, and optimized SOQL and bulkification to prevent governor limit exceptions in high-volume environments.

Apex SOQL RESTful APIs Visualforce Lightning Components Salesforce Flows And Approval Workflows Performance Optimization