Open to opportunities

NEHA AMBULKAR

@nehaambulkar

Message

I'm a data analyst turning operational data into actionable dashboards and business insights.

India

Message

What I'm looking for

I'm looking to transition into a data analytics role where I can build dashboards, analyze business data, improve reporting, and turn insights into operational improvements.

I've managed back-office operations at AMI in Pune, maintaining data accuracy, validating business records, and producing Excel-based reports.

I work with Excel, Power BI, Tableau, SQL, and data visualization to turn operational information into clear reporting and actionable insights. My experience includes coordinating across teams, following SLA-driven processes, and identifying workflow-efficiency opportunities.

I've built Power BI dashboards for call center performance, sports analytics, and project management. These projects track KPIs including SLAs, CSAT, call volumes, customer sentiment, player and team performance, project progress, timelines, task assignments, and resource utilization.

Earlier at Hexaware Technologies, I managed business process operations, handled customer and operational data, generated process reports, and maintained documentation while meeting quality standards.

Experience

Work history, roles, and key accomplishments

Senior Case Processing Executive

AMI Pune

Jun 2022 - Mar 2026 (3 years 9 months)

Managed daily back-office operations while maintaining data accuracy. Processed and validated business records with high attention to detail and coordinated with multiple teams to ensure timely completion of operational tasks.

Excel Data Management Reporting Data Validation Workflow Optimization

Executive

Hexaware Technologies Pvt. Ltd.

Dec 2020 - Mar 2022 (1 year 3 months)

Managed business process operations and maintained service quality. Handled customer and operational data with accuracy, followed SLA-driven processes, and generated process reports.

Business Processes SLA Reporting Documentation