Muhammad Zeeshan Nasir

Provide technical troubleshooting for hardware and software systems, collaborate with engineering to analyze recurring issues and suggest process improvements, and maintain case documentation to support continuous improvement.

Delivered client-focused solutions across phone, email, and chat, ensuring workflow accuracy and compliance while identifying process gaps and recommending efficiency improvements.

Coordinated logistics and driver dispatch to ensure timely deliveries, optimized resource allocation to improve operational performance, and enforced regulatory and safety compliance.

Gained hands-on experience in cooling tower operations, chemical dosing, and water treatment systems, and studied compressor and demineralized water processes to support fertilizer plant operations.

Assisted in production data analysis, supported quality control and equipment maintenance, and participated in safety meetings to observe workplace safety protocols in cement production.

Provided hardware, software, and networking support, conducted installations and updates, and delivered basic user training to improve system performance and reliability.

Grade: CGPA: 3.13/4.00

Activities and societies: Process control simulations, unit operations labs (distillation, heat exchangers, fluid flow), environmental engineering projects on industrial effluents; NEBOSH IGC studies (IG1 completed, IG2 in progress).

Completed a B.Sc. in Chemical Engineering with coursework and a final project on design and production of a 1500 MTPD calcium ammonium nitrate plant, focusing on process design, safety evaluation, and optimization studies.

Activities and societies: Laboratory work and group projects focused on problem-solving and teamwork.

Completed F.Sc. Pre-Engineering with coursework in Physics, Chemistry, and Mathematics and active laboratory and group project engagement to prepare for engineering studies.