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Mthunziwethu Mathuthu

@mthunziwethumathuthu

Virtual Assistant providing remote calendar, email, customer support, research, and data entry assistance.

I provide remote support by managing digital calendars, scheduling meetings, tracking deadlines, and keeping people informed about changes. I also draft, respond to, and organize professional email correspondence.

My experience includes conducting desk research and summarizing findings into reports, responding to customer enquiries, and entering and checking information in spreadsheets and databases. I also prepare and update Excel spreadsheets.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Remote Support

Provided professional help from a personal desk, reducing workload for clients. Managed digital calendars, scheduled meetings, tracked deadlines, and handled email correspondence.

Calendar Management Scheduling Email Management Time Management Organization

Data Entry Clerk

Remote Support

Entered information into spreadsheets, databases, and online systems. Updated and maintained electronic records, reviewed documents for accuracy, and prepared Excel spreadsheets.

Data Entry Excel Database Management Attention To Detail Accuracy

Customer Support

Remote Support

Responded to customer enquiries via email, telephone, and live chat. Provided accurate product information and assisted with account and service-related issues.

Customer Service Communication Skills Problem Solving Live Chat Email Support

Research Assistant

Remote Support

Conducted desk research and literature reviews, collected information from online sources, and summarized findings into reports. Assisted with surveys, interviews, and data collection activities.

Research Data Collection Report Writing Survey Design Interviewing