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Mpolokeng Dludlu

@mpolokengdludlu

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I support accurate legal research, compliance reviews, and document preparation while completing my LLB.

South Africa

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What I'm looking for

I'm looking for a remote legal role where I can develop practical drafting, estate-planning, document-preparation, and legal-administration skills while contributing accurate, confidential, well-organised work.

I'm completing an LLB at Regenesys Business School while building practical legal research and writing capability through the Record Of Law internship. I produce structured legal writing, case analysis, citation, and carefully proofread work for publication review.

At Sunbet, I handle sensitive customer and compliance matters, conduct FICA/KYC verification, investigate documentation discrepancies, and maintain audit-ready records with QA scores above 90%. I'm looking to apply my regulated-environment experience to legal drafting, estate planning, document preparation, and remote legal administration.

Experience

Work history, roles, and key accomplishments

Current

VIP Customer Support & Compliance Agent

Current

Sunbet (Sun International)

Nov 2023 - Present (2 years 10 months)

Handle complex and sensitive VIP and non-VIP matters in a highly regulated environment, maintaining accurate case records and professional written communication. Perform FICA/KYC verification and investigate account, payment, verification and regulatory queries.

FICA KYC Compliance Customer Support Case Management Written Communication Zendesk Infobip CRM

Office Administrator

Sekete Medical & Wellness Centre

Jan 2021 - Oct 2023 (2 years 9 months)

Maintained confidential records, prepared reports and supported day-to-day administrative coordination. Managed documentation, stakeholder communication and information retrieval with a high level of accuracy.

Records Management Administrative Documentation Confidentiality Stakeholder Communication Microsoft Office

Office Administrator

Tic Toc Nursery School

Jan 2018 - Dec 2020 (2 years 11 months)

Maintained records and filing systems, coordinated routine administration and communicated professionally with stakeholders.

Records Management Filing System Administration Communication Skills

Bank Teller

ABSA

Jun 2007 - Feb 2010 (2 years 8 months)

Processed banking transactions and verified customer identities in a regulated financial-services environment. Processed FICA documentation, maintained accurate records and handled confidential financial information.

Banking Operations FICA Customer Service Record keeping Confidentiality

Legal Research & Writing Intern

Record Of Law (ROL)

Jan 2026 - Present (8 months)

Completed structured legal research and writing assignments involving legal source evaluation, case analysis, legal citation and analytical writing. Produced publication-standard legal writing with emphasis on accurate authorities and structured argumentation.

Legal Research Legal Writing Case Analysis Legal Citations Proofreading

Education

Degrees, certifications, and relevant coursework

Regenesys Business School

Bachelor of Laws (LLB), Law

2025 -

Pursuing a Bachelor of Laws (LLB) with expected graduation in 2028. Focus includes legal research, constitutional law, jurisprudence, law of succession, customary law, legal writing, and legal analysis.