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Mohammed Saaduddin AnsariMA
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Mohammed Saaduddin Ansari

@mohammedsaaduddinans

Lead Site Reliability Engineer at LivePerson building AI agents and AIOps that cut incident response time by 50%.

India
Message

At LivePerson, I built custom AI agents, multi-agent workflows, MCP servers and RAG pipelines for alert triage, incident investigation and infrastructure delivery. An observability pipeline I built correlated 500+ daily alerts, cutting on-call noise by 45% and MTTR by 50%.

At SADA, I introduced LLM-assisted Terraform generation, security policy validation and PR review across 15+ client engagements, speeding up delivery by 35%. I also led migrations to GCP, including 100+ on-premises applications, and designed multi-region and disaster recovery architectures.

Across LivePerson, SADA, EPAM, SAP Labs, Deloitte and Infosys, I’ve worked on multi-cloud platforms, Kubernetes and infrastructure automation. I’ve also led cloud engineering teams and earned the Google Cloud Professional Cloud Architect and Certified Kubernetes Administrator certifications; both are expired.

Experience

Work history, roles, and key accomplishments

SADA logoSA

Cloud Architect

May 2022 - May 2025 (3 years)

Introduced LLM-assisted infrastructure workflows for Terraform generation, security policy validation and PR review, speeding up delivery by 35% across 15+ client engagements. Led client migrations to GCP from on-premises, Azure and AWS, including 100+ on-premises applications, reducing infrastructure costs by about 35%.

ES

Lead DevOps Engineer

Nov 2021 - May 2022 (6 months)

Led a team of 6 engineers delivering multi-cloud solutions, completing 4 major engagements with no critical production incidents. Built an automated pipeline with GitHub Actions and ArgoCD for GitOps deployments, reducing configuration drift by 95%.

SAP Labs logoSL

Sr DevOps Engineer

Jan 2020 - Nov 2021 (1 year 10 months)

Owned Kubernetes clusters on GCP as Product Owner, moving SAP's product suite from on-premises to Google Cloud across 100+ internal environments. Built CI/CD with Jenkins, Spinnaker and Ansible, cutting the deployment cycle from 2 weeks to under 4 hours with zero-downtime releases.

DU

DevOps Engineer

Oct 2017 - Jan 2020 (2 years 3 months)

Automated deployments with Terraform and Ansible for 10+ enterprise clients, cutting provisioning from 2 days to 30 minutes. Built Jenkins CI/CD pipelines supporting 50+ daily deployments with automated rollback.

IN

DevOps Engineer

Jun 2015 - Oct 2017 (2 years 4 months)

Automated system administration with Bash and Python, saving 30+ hours of manual work a week. Supported the migration of 20+ client applications from on-premises data centres to AWS.

Education

Degrees, certifications, and relevant coursework

Osmania University logoOU

Osmania University

Bachelor of Technology, Computer Science and Engineering

Completed a Bachelor of Technology in Computer Science and Engineering from Osmania University in 2015.

Microsoft logoMI

Microsoft

Intern and Student Ambassador Head

2014 - 2015

Served as an Intern and Student Ambassador Head at Microsoft from 2014 to 2015.

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