Mohammed rizwan

I’m a Healthcare Assistant with 12+ years in hospital operations, combining patient support, pharmacy assistance, and coordinated care across departments. I’m confident in handling day-to-day clinical workflows while staying professional, calm, and focused under pressure.

In my recent front-office role, I managed patient inquiries, appointments, billing, and service coordination. I handled inbound and outbound calls with clear communication, resolved issues quickly, and guided patients through hospital procedures to maintain high satisfaction.

For 12+ years, I supported medical staff with daily clinical operations, pharmacy operations, medication handling support, and stock coordination. I monitored patient vitals, supported medication administration, maintained OPD/IPD workflows, and ensured accurate records using EMR and hospital management software.

I also worked as a Lab Technician, conducting routine lab tests (CBC, RFT, LFT, urine & stool analysis), maintaining equipment, sample logs, and quality control standards. From collecting and processing biological samples to following strict hygiene protocols and infection control practices, I aim to deliver reliable results every day.