At ELM Dessert Shop (Halowow Franchise), I recorded and reconciled daily sales, purchases, expenses, and cash and bank transactions using Microsoft Excel. I maintained the books of accounts and tracked payables and supplier transactions.
I prepared monthly Balance Sheets and Income Statements, filed periodic BIR Tax Returns, and reviewed records to investigate discrepancies. I managed day-to-day bookkeeping remotely.
At RMS Collect Philippines Inc. (IQOR), I handled customer account and billing concerns, including complex and escalated issues. I reviewed contracts, policies, billing information, and account history to assess concerns and determine appropriate resolutions.
