Open to opportunities

Miyah Thompson

@miyahthompson

Message

Detail-oriented finance professional with expertise in data analysis.

Zimbabwe

Message

What I'm looking for

I seek a role that fosters collaboration, encourages data-driven decision-making, and offers opportunities for professional growth.

I am an analytical and detail-driven professional with a robust background in finance and healthcare operations. My experience includes managing operational processes, extracting actionable insights from data, and streamlining workflows to support strategic decision-making. I am currently pursuing the Entry Certificate in Business Analysis (ECBA) to enhance my skills in business process modeling and requirement elicitation.

Throughout my career, I have demonstrated a proven ability to manage project-level budgets, execute month-end close activities, and improve operational coordination between clinical staff and administration. My initiatives have led to significant improvements, such as reducing patient processing time by 15% and cutting wait times by 20% through workflow redesign. I take pride in my meticulous approach to financial reporting and reconciliation, achieving 100% accuracy in high-volume transactions over a 12-month period.

Experience

Work history, roles, and key accomplishments

Current

Unit Coordinator

Current

Parkland Hospital

Jun 2022 - Present (3 years)

Acted as a central liaison between clinical staff and administration, improving operational coordination and supporting quality audits. Created and maintained internal reporting tools for patient throughput, assisting leadership in capacity planning and reducing patient processing time by 15%.

Workflow Optimization Data Analysis Reporting Capacity Planning Clinical Quality Audit Collaboration Excel

Front Desk and Finance Coordinator

Tangerine Salon

Aug 2021 - May 2022 (9 months)

Reconciled high-volume daily transactions and funds with 100% accuracy, ensuring accurate financial records. Built an appointment and sales tracking dashboard using Excel and collaborated with management to redesign customer check-in workflow, cutting wait times by 20%.

Customer Service Scheduling Excel Data Analysis

Sales and Finance Assistant

Zale’s

Jan 2020 - Jul 2021 (1 year 6 months)

Assisted store management with daily sales performance reporting and tracked inventory turnover, supporting financial reporting. Improved accuracy of vendor payment records by standardizing invoice intake and filing, and developed an automated Excel template to flag missing items, decreasing reconciliation time by 40%.