midhun shanmugam
@midhunshanmugam
DevOps-focused IT professional at Source One Management Services, deployed to Deloitte, who automated Kubernetes delivery with GitHub Actions and Argo CD.
IndiaWhat I'm looking for
At Source One Management Services, on a contract engagement deployed to Deloitte, I administer and monitor users, devices, and endpoints with Azure AD, Nexthink, and Microsoft Intune. I troubleshoot enterprise incidents across Windows, macOS, and Linux, manage incident and service-request tickets in ServiceNow, and document recurring issues.
In my CI/CD and GitOps project, I containerized a Golang application and deployed it to Kubernetes using Helm, GitHub Actions, and Argo CD. I also provisioned AWS infrastructure with Terraform and automated Linux server configuration and application deployment with Ansible.
Experience
Work history, roles, and key accomplishments
Technical Support Analyst
Source One Management Services Pvt. Ltd.
Aug 2025 - Present (1 year 2 months)
Administered and monitored users, devices, and endpoints using Azure AD, Nexthink, and Microsoft Intune. Troubleshot and resolved hardware, software, network, access, and endpoint incidents across Windows, macOS, and Linux, meeting SLA targets.
Education
Degrees, certifications, and relevant coursework
Anna University Regional Campus, Madurai
Bachelor of Engineering, Computer Science and Engineering
2020 - 2024
Grade: 8.5/10
Bachelor of Engineering in Computer Science and Engineering with a CGPA of 8.5/10.
Kongu Matric Hr Sec School
Higher Secondary Education, General
2019 - 2020
Grade: 85.16%
Higher Secondary Education with a score of 85.16%.
Udemy
AWS Certified Cloud Practitioner Course, Cloud Computing
Completed the AWS Certified Cloud Practitioner course.
Cisco Networking Academy
CCNA (Cisco Certified Network Associate) Course, Networking
Completed the CCNA (Cisco Certified Network Associate) course.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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