Open to opportunities

Melissa may

@melissamay

Message

Dynamic legal professional with extensive experience in claims negotiation.

South Africa

Message

What I'm looking for

I am looking for a role that fosters growth, values collaboration, and challenges me to leverage my legal expertise.

I am a dedicated legal professional with extensive experience in claims negotiation and legal counsel. Currently, I serve as a Claims Negotiator at A, C, & E Group of Companies, where I manage and negotiate claims effectively within the framework of insurance policies. My role requires a keen understanding of claims processes and effective communication with clients and stakeholders, ensuring compliance with regulatory standards.

Previously, I excelled as Legal Counsel at Legalwise, where I provided strategic legal advice and engaged in various legal matters. My responsibilities included advising clients on compliance, contracts, and dispute resolution, as well as conducting thorough legal research to inform decision-making. My commitment to continuous improvement and achieving excellence in the legal field drives my passion for contributing effectively to a progressive legal team.

Experience

Work history, roles, and key accomplishments

Current

Claims Negotiator

Current

A, C, & E Group of Companies

Sep 2024 - Present (10 months)

Managed and negotiated claims effectively within the framework of insurance policies, assessing validity based on policy details. Negotiated settlements with claimants, ensuring compliance with regulatory standards and providing comprehensive documentation.

Regulatory Compliance Client Communication Documentation Reporting

Current

Contractor

Current

Outlier

Dec 2024 - Present (7 months)

Trained and refined artificial intelligence models by providing human feedback across various dimensions. Assessed the factual accuracy of AI-produced text and rated AI-generated responses for quality and relevance.

AI Training Content Moderation Data Annotation Quality Assurance

Legal Counsel

Legalwise

Feb 2023 - Aug 2024 (1 year 6 months)

Engaged in various legal matters, providing strategic legal advice to clients on compliance, contracts, and dispute resolution. Drafted and reviewed legal documents, represented clients in negotiations, and conducted thorough legal research.

Legal Counsel Contract Negotiation Dispute Resolution Legal Research

Candidate Attorney

GVS Law

Jan 2021 - Feb 2023 (2 years 1 month)

Conducted legal research on case law, legislation, and legal principles, drafting legal documents such as pleadings, commercial contracts, and affidavits. Consulted with clients, attended court proceedings, and managed client files and office correspondence.

Legal Research Legal Drafting Consultation Court Procedures File Management

Education

Degrees, certifications, and relevant coursework

University of Stellenbosch

Bachelor of Laws, Law

Activities and societies: Vice President of the Stellenbosch University Football team, Company Secretary for the University of Stellenbosch Football Club, active participation in student governance.

Completed a comprehensive legal education, gaining a strong foundation in various areas of law. Developed critical thinking, research, and analytical skills essential for legal practice.

Rhenish Girls’ High School

High School Diploma, General Studies

Completed secondary education, focusing on a broad curriculum to prepare for university studies. Developed foundational academic skills and participated in various school activities.