MA

Open to opportunities

Melissa Aslan

@melissaaslan

Multilingual hospitality and retail manager with social media and translation experience.

What I'm looking for

I seek a role combining customer-facing operations and content/communication work where I can grow skills, contribute reliably, and advance professionally.

I am a multilingual professional with hands-on experience managing retail operations, hospitality services, and customer-facing roles. I have coordinated store operations, managed inventory and orders, overseen guest services, and worked in food and beverage roles while maintaining strong customer satisfaction.

I also work remotely as a freelance translator (Romanian–Italian–English) and social media manager, planning and publishing content, creating basic visual assets, and engaging audiences to drive organic growth. I completed a Social Media Marketing Certification II and published my own book, demonstrating initiative and communication strengths.

I bring adaptability, organization, and teamwork to roles that require client interaction, content creation, and operations oversight, and I am eager to grow professionally by contributing these skills to a company that values development and clear communication.

Experience

Work history, roles, and key accomplishments

PC

Current

Freelance Social Media Manager

Current

Private Client

Jan 2022 - Present (3 years 9 months)

Managed Instagram and Facebook accounts for a public figure, planned and published regular content, created visual assets, and improved organic engagement and brand consistency.

Social Media Strategy Content Creation Instagram Facebook Community Management Analytics

RS

Store Manager

Retail Shop

Jan 2023 - Jun 2024 (1 year 5 months)

Coordinated daily store operations, managed inventory and orders, and maintained a clean, customer-friendly environment to support sales and service.

Inventory Management Store Operations Order Processing Customer Service Team Coordination Merchandising Cash Handling

VR

Waitress

Various Restaurants

Jan 2020 - Dec 2023 (3 years 11 months)

Provided table service and ensured customer satisfaction while maintaining clear communication with kitchen staff in occasional roles.

Customer Service Table Service Order Taking Communication Teamwork Food Safety

GU

Receptionist & Guest Services Manager

Guesthouse

Jan 2022 - Dec 2022 (11 months)

Managed bookings and guest relations while overseeing kitchen, bar, cleaning, and hospitality services to ensure positive guest experiences.

Guest Relations Scheduling

VL

Sales Assistant / Bartender

Various Locations

Jan 2019 - Dec 2022 (3 years 11 months)

Assisted customers with sales, operated bar service, and managed inventory for occasional roles supporting hospitality operations.

Customer Service Bartending Sales Support POS Cash Handling Teamwork

SE

Freelance Translator

Self Employed

Provided Romanian–Italian–English translation services for varied client needs, ensuring accurate and culturally appropriate language conversion.

Translation Romanian Italian English Proofreading Localization Cultural Adaptation

Education

Degrees, certifications, and relevant coursework

HR

High School (Romania)

High School Diploma, General Secondary Education

Completed high school studies after studying in Italy from grade 1 to grade 11 and finishing secondary education in Romania.

Tech stack

Software and tools used professionally

Gmail

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Melissa Aslan - Freelance Social Media Manager - Private Client | Himalayas