At SIMPLIROUTE, I focus on continuously improving services, resolving production problems, and supporting customer satisfaction. I analyze recent production issues, prepare detailed reports, and follow up on problems.
Before moving into my current role, I worked as a QA Tester Manual at SIMPLIROUTE, where I designed and executed test plans and coordinated with the development team.
At ZERVIZ, I analyzed the software lifecycle, automated workflows, created test cases in Postman and Katalon Studio, and integrated them with Jenkins for automatic execution.
Across roles at CLM CONSULTORES, TSOFT, and MOTOROLA SOLUTIONS AMÉRICA LATINA Y CARIBE, I designed and executed test cases, tracked defects, and carried out API, E2E, and production testing.
