At Capgemini, I configured and supported SAP MM processes across S/4HANA and ECC, including a Greenfield implementation with zero critical post-production blockers. I worked across the procure-to-pay cycle and MM-FI, MM-SD, and MM-PP integrations.
In production support, I maintained 95%+ SLA compliance and helped reduce recurring ticket volume by 25% through configuration and process improvements. I also optimized PO approval workflows to reduce manual approval effort by 35%, and supported master data migration and governance using LSMW and SAP MDG.
