Frank User
@knarfstudio
I create engaging video content and deliver clear, solutions-focused customer service.
KenyaWhat I'm looking for
I create polished video content at Knarfstudio, editing promotional videos, event highlights, announcements, and short-form social content for Instagram Reels, TikTok, and YouTube Shorts.
I use Adobe Premiere Pro, After Effects, DaVinci Resolve, and CapCut to shape footage, dialogue, B-roll, music, motion graphics, color, and sound into cohesive stories.
I also bring customer service and community outreach experience, handling delivery concerns, mentoring individuals, and guiding teams to complete work on time.
Experience
Work history, roles, and key accomplishments
Volunteer
Harvest Family Church (NGO)
Sep 2023 - Present (3 years 2 months)
Leading community outreach programs, mentoring individuals, supervising cross-functional teams, and submitting progress reports.
Video Editor
Knarfstudio
Feb 2022 - Present (4 years 9 months)
Edited and assembled video footage into polished productions, created short-form content, added motion graphics, and performed color correction and audio balancing.
Customer Service Agent
Ujenzi Gen Stores
Apr 2018 - Dec 2021 (3 years 8 months)
Assisted customers with order and delivery inquiries, followed up on last-mile delivery, and resolved delivery-related issues.
Education
Degrees, certifications, and relevant coursework
Dedan Kimathi University of Technology
Bachelor of Business Information Technology, Business Information Technology
2022 - 2025
Pursued a Bachelor of Business Information Technology, combining business and IT skills.
Turbo High School
Kenya Certificate of Secondary Education (K.C.S.E), Secondary Education
2017 - 2021
Completed Kenya Certificate of Secondary Education (K.C.S.E).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
Skills
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