KO
Open to opportunities

Kiki Oktavia

@kikioktavia

AI Data Operations professional with expertise in NLP and chatbot development.

Indonesia
Message

What I'm looking for

I seek a role that fosters innovation in AI, offers growth opportunities, and values collaboration.

I am a dedicated professional in AI Data Operations with over a year of experience in the tech industry. My expertise lies in Natural Language Processing (NLP), where I have successfully developed voice bots and chatbots tailored for various scenarios. I have a proven track record of writing effective prompts for Large Language Model (LLM) development and conducting thorough Quality Assurance through bot testing, ensuring that conversation flows and scripts meet high standards.

Currently, I work as an NLP Specialist at AI Rudder Information Technology, where I optimize various NLP models, including Natural Language Understanding (NLU), Automatic Speech Recognition (ASR), and Named Entity Recognition (NER). My role involves performing extensive data annotations, training, and evaluations to enhance the performance of voice bots and chatbots, achieving accuracy rates between 85% and 98%. I thrive in collaborative environments, effectively communicating with international teams to deliver quality results.

Experience

Work history, roles, and key accomplishments

AT
Current

Product Architecture, NLP Specialist

AI Rudder Information Technology

May 2024 - Present (1 year 2 months)

Optimized various NLP models, including NLU, ASR, and NER, across diverse scenarios to develop and improve voice bots and chatbots with 85% - 98% accuracy. Designed effective prompts for LLM-based conversations and conducted quality assurance through call and text-based testing. Managed and ensured the quality of work delivered by interns and freelancers while collaborating with international and

AT

NLP Annotator Intern

AI Rudder Information Technology

Dec 2023 - Apr 2024 (4 months)

Performed data annotation, expansion, training, and evaluation for NLP models. Supported the development of voice bots and chatbots by accurately annotating thousands of data with diverse labels and complex corpus.

Education

Degrees, certifications, and relevant coursework

SM

State Islamic University of Maulana Malik Ibrahim Malang

Bachelor of Mathematics, Mathematics

Grade: 3.5/4.0

Completed a Bachelor of Mathematics degree. Focused on core mathematical principles and their applications. Achieved a GPA of 3.5 out of 4.0.

Tech stack

Software and tools used professionally

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Kiki Oktavia - Product Architecture, NLP Specialist - AI Rudder Information Technology | Himalayas