Kevin Wangan Arizona
@kevinwanganarizona
Community moderator with 4+ years ensuring respectful engagement, fast support, and clear resolutions.
What I'm looking for
I’m a community moderator with over 4 years of experience supporting and managing large online communities. I make sure discussions stay respectful, conflicts get resolved, and communication remains clear and constructive.
In my roles at Fableration, Demether, Lumoz, and Ola, I handled community inquiries and support requests with fast response times. I’ve worked directly with recurring issues—monitoring conversations, relaying insights, and improving the overall user experience.
From handling 150+ to 200+ questions per week, I’ve focused on practical, user-first solutions. I also assisted new users with platform navigation, feature explanations, onboarding support, and updates so they can participate confidently.
I bring a structured, community-building approach, including hosting text-based AMAs and encouraging welcoming discussions. I’m especially effective at community feedback analysis and community sentiment monitoring, helping teams identify questions, concerns, and opportunities to strengthen engagement.
Experience
Work history, roles, and key accomplishments
Community Moderator
Fableration
Jul 2025 - Present (11 months)
Actively moderated community discussions to maintain a respectful environment and resolve member conflicts. Monitored conversations and feedback to identify recurring issues and improve user experience, while handling inquiries with fast, clear resolutions.
Community Moderator
Demether
Sep 2024 - Present (1 year 9 months)
Engaged with community members to encourage discussion and maintain a welcoming environment. Assisted users with platform features and updates, and monitored feedback and sentiment to surface questions and communication opportunities.
Community Moderator
Lumoz
Nov 2023 - Nov 2025 (2 years)
Handled 200+ community questions and support requests per week, ensuring fast responses and clear solutions. Assisted new users with platform navigation and feature explanations, improving onboarding and participation.
Community Moderator
Ola
Feb 2023 - Apr 2025 (2 years 2 months)
Managed 150+ weekly user inquiries with clear communication and timely support. Organized and hosted text-based AMAs to facilitate structured discussions and help users stay informed on features, announcements, and programs.
Education
Degrees, certifications, and relevant coursework
Kevin hasn't added their education
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Location
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