Kelcie Ferguson
@kelcieferguson
I’m a customer-focused crew member who delivers fast, accurate service in busy food and retail environments.
What I'm looking for
I’m a reliable, hardworking professional with experience across customer service, retail, food service, and quality inspection. I bring strong communication, organization, and a dependable work ethic to every shift.
In my most recent role as a Crew Member at McDonald’s, I prepare food quickly and accurately to customer requests, maintain quality standards, and serve orders with friendly, direct customer interaction. I’m comfortable working in fast-paced environments while keeping service accurate and consistent.
Previously, I worked as a Cashier / Customer Service associate at Go Time and as a Associate at TJ Maxx, where I operated cash registers, processed transactions, supported store operations, and helped customers with purchases, returns, and inquiries. I focused on cleanliness, stocking, and creating a welcoming experience in high-volume settings.
I also bring a quality mindset from my time as a Quality Inspector at KDMK, where I inspected manufactured parts for defects, documented findings, and reported issues to supervisors to support compliance. With my Food Handler Certification and insurance licensing, I’m ready to contribute with safety-first habits and careful attention to detail.
Experience
Work history, roles, and key accomplishments
Crew Member
McDonald's
Mar 2025 - Present (1 year 3 months)
Prepared food orders quickly and accurately per customer requests, maintaining quality standards. Provided friendly service by preparing beverages and handing orders directly to customers.
Cashier / Customer Service
Go Time
May 2024 - Mar 2025 (10 months)
Operated a cash register and processed customer transactions with accuracy. Maintained store cleanliness, supported stock organization, and delivered service in a high-volume environment.
Associate
TJ Maxx
Aug 2023 - Feb 2024 (6 months)
Assisted customers with purchases, returns, and merchandise inquiries while supporting store operations. Stocked shelves and organized displays to maintain a clean and welcoming shopping environment.
Quality Inspector
KDMK
Feb 2020 - Mar 2020 (1 month)
Inspected manufactured parts for defects to ensure compliance with quality standards. Documented inspection findings and reported issues to supervisors to support a safe production environment.
Cashier / Stock Associate
Dollar General
Jan 2020 - Mar 2020 (2 months)
Processed customer transactions and operated the cash register accurately. Stocked shelves, organized inventory, and assisted customers in finding products to improve store efficiency.
Education
Degrees, certifications, and relevant coursework
High School Diploma / GED
High School Diploma or GED, General Education
Earned a High School Diploma or GED.
Availability
Location
Authorized to work in
Job categories
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