Kaustav Chattopadhyay

Collected, cleaned, validated and analyzed data from multiple sources to ensure accuracy and consistency. Developed interactive Power BI dashboards and KPI reports to monitor performance and identify actionable insights.

Analyzed and optimized end-to-end revenue cycle workflows, improving invoice accuracy by approximately 18% through RCA-driven corrective frameworks. Performed healthcare compliance audits and variance analysis aligned with ICD-10-CM, CPT and medical necessity standards, reducing audit exceptions by 22%.

Supported healthcare IT operations for Microsoft DAX, an AI-powered ambient clinical documentation platform, ensuring compliant and accurate clinical note generation. Conducted root cause analysis on documentation quality issues and implemented preventive controls to reduce error rates.

Ensured quality and accuracy of clinical documentation outputs on the Microsoft DAX ambient clinical intelligence platform. Designed KPI reporting frameworks to monitor documentation quality metrics and conducted trend analysis to identify workflow gaps.

Reviewed and quality-controlled healthcare documentation for clinical and administrative workflows, ensuring ICD-10-CM compliance and documentation accuracy. Managed documentation lifecycle operations for hospital and health system clients, improving data integrity and streamlining processes.

Pursued an MBA with a focus on Marketing and Operations Management.

Completed a Bachelor of Commerce with Honours.