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Jyotsna TiwariJT
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Jyotsna Tiwari

@jyotsnatiwari

DevOps & Cloud Infrastructure Engineer at Accenture, running Azure and Kubernetes deployments for H&M’s website and mobile app.

India
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At Accenture, I handle engineering work across e-commerce websites and mobile apps, including H&M’s website and mobile app. I manage CI/CD deployments, Kubernetes operations on Azure, and monitoring.

For H&M and APPEASER’s portfolio brands, I administer Kubernetes clusters, troubleshoot configuration issues, and execute Docker image and infrastructure upgrades with minimal downtime.

I use Splunk and Dynatrace to monitor production systems. I configured 85 Splunk alerts, designed dashboards that made insights 30% faster, and revamped queries to cut processing time by 40%.

I also manage Akamai cache operations and deploy payment gateway configuration updates for ApplePay and Razorpay. I track infrastructure changes and incidents in ServiceNow and Jira.

Experience

Work history, roles, and key accomplishments

Education

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SU

Silicon Institute of Technology University

Bachelor's Degree, Electronics and Communication Engineering

2020 - 2023

Bachelor's Degree in Electronics and Communication Engineering from Silicon Institute of Technology University, Bhubaneswar, from 2020 to 2023.

SJ

State Board of Technical Education, Jharkhand

Diploma, Electronics and Communication Engineering

Diploma in Electronics and Communication Engineering from State Board of Technical Education, Jharkhand.

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