Tram Nguyen
@joy_tramnguyen
Data Engineer building reliable, scalable ELT pipelines with Python, SQL, and AWS.
What I'm looking for
I’m a Data Engineer with a strong foundation in Python and SQL, focused on building reliable, scalable data infrastructure. I take a structured approach to data ingestion, transformation, and quality assurance so data stays consistent and dependable across systems.
In my current role, I support IT infrastructure across a multi-site, 24/7 production environment, balancing operational reliability with cloud modernization. I’ve contributed to migrating legacy on-premise systems to cloud-based architecture in Azure, while also developing automation scripts to reduce manual intervention and improve consistency.
Previously, I worked as a Data Engineer & Operations Analyst, where I centralized data systems and built reporting that leadership could use for performance reviews. I designed and delivered Power BI dashboards, integrated booking and customer feedback data into PostgreSQL, and used Python (pandas, NLTK) to transform data and extract actionable insights.
I also bring a business-first mindset from founding and scaling a B2B cosmetics distribution start-up, where I built data-driven operational systems and performance monitoring. Right now, I’m strengthening my production engineering skills through an intensive Data Engineering program—building production-style ELT pipelines with AWS and dbt, including scalable, maintainable workflows aligned with real business use cases.
Experience
Work history, roles, and key accomplishments
IT Infrastructure Support Engineer
Red Carnation Hotels
Jul 2025 - Present (10 months)
Supported and operated IT infrastructure across a multi-site 24/7 environment, ensuring reliability and scalability across on-premise and cloud systems. Contributed to a legacy on-premise to Microsoft Azure migration, developing automation scripts and using log/config data to diagnose and resolve issues.
Data Engineer & Operations Analyst
Serenity Beauty
Feb 2023 - Jul 2025 (2 years 5 months)
Designed operational data models to optimize booking flows and improve revenue per time slot across third-party platforms. Built Power BI KPI dashboards, integrated booking and feedback data into PostgreSQL with automated SQL reporting, and used Python to transform datasets for actionable insights.
Founder & Data-Driven Ops
Cosmetics Distribution
Nov 2018 - Jul 2022 (3 years 8 months)
Founded and scaled a B2B cosmetics distribution business from Korea to Vietnam, managing end-to-end operations from procurement to customer care. Implemented data-driven operational systems and analytics dashboards to optimize supply chain and improve delivery efficiency, supporting 20–30% annual revenue growth.
Education
Degrees, certifications, and relevant coursework
University of Westminster
Master of Science (MSc), Fintech with Business Analytics
2022 - 2023
Grade: Distinction
Completed an MSc in Fintech with Business Analytics with a result of Distinction. Built machine learning pipelines for prediction, classification, and time-series analysis, and studied production-oriented data workflows.
University of Manchester
Master of Science (MSc), Organisational Change and Development
2016 - 2017
Grade: Merit (Full Scholarship)
Completed an MSc in Organisational Change and Development with a result of Merit (Full Scholarship). Studied process design, governance, and approaches to operational improvement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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