JMJordan McGown
@jordanmcgown
Reliable administrative professional with 15+ years of experience.
United KingdomWhat I'm looking for
I am a reliable and hardworking individual with over 15 years of experience in office-based roles, excelling in both customer-facing and back-office environments. My recent decade of remote work across Southeast Asia has honed my adaptability and self-motivation, allowing me to thrive in diverse cultural settings. I am now back in the UK, seeking a stable office-based role that offers opportunities for professional growth.
In my most recent position as an Accounts/Office Admin at Deliveree, I managed daily financial accounts, ensuring accuracy in invoicing and reporting. I contributed to improving internal processes and provided troubleshooting support for website functionality. My ability to adapt to the fast-paced demands of a start-up environment has equipped me with strong problem-solving skills and the ability to work independently without direct supervision.
Previously, I served as an Onboarding Specialist at Toptal LLC, where I reviewed applicants' CVs and conducted structured onboarding sessions for freelancers. My experience as an English Teacher further developed my communication skills, enabling me to engage effectively with diverse learners. I am eager to bring my skills in administration, customer service, and problem-solving to a new role.
Experience
Work history, roles, and key accomplishments
Accounts/Office Admin, General Ops Support
Deliveree
May 2018 - Aug 2024 (6 years 3 months)
Managed daily financial accounts, including invoicing, reconciliation, and reporting, to support accurate business operations. Provided first-line troubleshooting for website and in-house app functionality, coordinating with tech teams to resolve issues and acting as a central point of contact for partners and customers.
Onboarding Specialist, Recruitment
Toptal LLC
Mar 2015 - Apr 2018 (3 years 1 month)
Reviewed applicants' CVs, portfolios, and coding tests to verify experience and alignment with client needs. Interviewed and assessed prospective freelance tech professionals, collaborating with internal teams to match vetted freelancers with appropriate opportunities.
English Teacher
DMM Eikaiwa
Feb 2014 - Mar 2015 (1 year 1 month)
Delivered one-to-one English lessons to Japanese students of all ages via video call, adapting teaching style to suit individual needs and language levels. Managed scheduling, lesson preparation, and reporting independently while working remotely across international timezones.
Education
Degrees, certifications, and relevant coursework
The Brooksbank School
GCSEs, General Studies
Completed General Certificate of Secondary Education (GCSEs) at The Brooksbank School in 2006. This qualification provided a broad academic foundation across various subjects.
The Manchester College
NVQ Level 2 Business Administration, Business Administration
Achieved NVQ Level 2 in Business Administration at The Manchester College in 2012. This qualification focused on practical business and administrative skills. Additionally, completed qualifications in English, Maths, and Science.
The Calderdale College
AAT Level 2 Accounting Certificate, Accounting
Obtained AAT Level 2 Accounting Certificate from The Calderdale College in 2013. This certification provided foundational knowledge in accounting principles and practices. Additionally, completed qualifications in History and Religion.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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