Open to opportunities

jolly jornadal

@jollyjornadal

Message

Criminology instructor with strong leadership, academic honors, and investigation experience.

Philippines

Message

What I'm looking for

I seek instructional or law-enforcement roles where I can apply criminology expertise, mentor students, and grow professionally in a collaborative, integrity-driven organization.

I am a dedicated criminology professional and current Master of Science in Criminal Justice candidate with practical experience in instruction, law enforcement training, and investigative procedures.

I served as Instructor II at PHINMA University of Iloilo's College of Criminal Justice Education and completed on-the-job training with the National Bureau of Investigation and Iloilo Police Station, supporting clearance processing and police strategy units.

Throughout my academic career I earned multiple honors — including Dean's Lister and salutatorian distinctions — and held repeated student government leadership roles, demonstrating commitment to teamwork, integrity, and effective communication.

I am proficient with MS Word, Excel, and PowerPoint, skilled in lesson planning and student facilitation, and seek to apply my instructional abilities and criminology knowledge to roles that value professionalism, adaptability, and continued learning.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Sagility Philippines

Handled inbound/outbound customer interactions, resolved inquiries, and maintained service quality metrics in a high-volume contact center environment.

Customer Service Communication Problem Solving CRM MS Excel Time Management Teamwork

Instructor II

PHINMA University of Iloilo

Delivered criminal justice and criminology instruction, developed lesson plans, and facilitated student learning outcomes while maintaining academic standards and mentorship responsibilities.

Classroom Instruction Lesson planning Criminology Curriculum Development MS Word Communication

Trainee - Clearance Processing

National Bureau of Investigation

Completed on-the-job training in clearance processing and document handling at Fort San Pedro, ensuring accurate record management and compliance with procedures.

Records Management Document Processing Compliance Attention To Detail Confidentiality Communication

Trainee - Police Strategy Unit

Iloilo Police Station

Undertook on-the-job training with the Police Strategy Management Unit, supporting operational tasks, data collection, and community safety initiatives.

Law Enforcement Practices Data Collection Community Policing Reporting Team Collaboration Confidentiality Situational Awareness

Education

Degrees, certifications, and relevant coursework

PHINMA Cagayan de Oro College

Master of Science in Criminal Justice, Criminology

2025 -

Pursuing Master of Science in Criminal Justice with Specialization in Criminology starting in 2025.

PHINMA University of Iloilo

Bachelor of Science, Criminology

2019 - 2023

Grade: Dean's Lister (2019–2022)

Activities and societies: Class Leader; Intern Officer, College of Criminal Justice Education; Secretary, PHINMA UI Student Council; Senior High School Student Council Representative

Completed Bachelor of Science in Criminology with academic honors and service in student leadership from 2019 to 2023.

PHINMA University of Iloilo (Senior High)

High School Diploma, Senior High School

2017 - 2019

Grade: With High Honors

Activities and societies: Senior High School Student Council Representative; Leadership Awardee

Completed Senior High School at PHINMA University of Iloilo with high honors.

Agsanayan National High School

Junior High School Diploma, Junior High School

2013 - 2017

Grade: With Honors

Activities and societies: Supreme Student Government President (two terms); Division Federation of Guimaras SSG Secretary; Buenavista Student Alliance Representative

Completed junior high school with honors and served in student government.