Jessie Muigai

I am a confident, articulate Computer Science graduate with four years' experience in business and project management, IT support, and process optimization. I bring hands-on expertise in ERP management, data analysis, and incorporating AI into business operations.

As Senior Project Analyst at Bake Easy Products (EA) Ltd, I supported the CEO with executive duties and managed ERP workflows, streamlining procurement and reducing order errors by 20% while ensuring accurate stock management. I assisted in financial data analysis and coordinated daily operations to maintain efficient project execution. I also incorporated AI tools in SOP creation to improve efficiency and accuracy in project documentation.

Previously as IT & Process Re-engineering Assistant at Hela Clothing EPZ Ltd, I installed and maintained hardware and software, trained staff—reducing recurring support requests by 30%—and helped maintain 95% system uptime. I contributed to process re-engineering projects that improved workflow efficiency and reduced friction across teams. I am motivated to apply AI, data analysis, and project management skills to help organizations streamline processes and make smarter, data-driven decisions.