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Jennifer Cardino

@jennifercardino

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Analytical Data Analyst skilled in business intelligence and reporting.

United States

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What I'm looking for

I seek a role in a collaborative environment where I can leverage my data analysis skills to drive business insights and efficiency.

I am an analytical and detail-oriented Data Analyst with hands-on experience in business intelligence, reporting tools, and data transformation. I excel at building insightful dashboards, cleaning datasets, and automating workflows. My proficiency in Power BI, SQL, and Excel allows me to turn complex data into clear, actionable strategies. I am passionate about continuous learning and thrive in collaborative, people-first teams.

In my current role as a Business Analyst II at Pratt Miller, I have built and managed Power BI dashboards, ensuring accurate data flow into SAGE finance software. I also administer the SharePoint platform and lead the Journyx time-tracking system administration. My previous experience as a Case Reporting Analyst involved developing custom reports and improving procedures within bankruptcy reporting, showcasing my ability to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst II

Current

Pratt Miller

Nov 2022 - Present (2 years 8 months)

Built and managed Power BI dashboards, ensuring accurate data flow into SAGE finance software. Administered SharePoint platform, managing site structure, permissions, content libraries, and user access.

Power BI SharePoint Administration Power Automate Journyx

Case Reporting Analyst

Chapter 13 Trustee

Jul 2022 - Present (3 years)

Developed custom reports using Crystal Reports, SQL, and HTML. Conducted data extraction and created logical queries for internal case management.

Crystal Reports SQL HTML Data Extraction Case Management Process Improvement

Server/Bartender

HMSHost

May 2014 - Present (11 years 2 months)

Delivered exceptional service in a high-volume environment. Maintained multitasking and teamwork to support customer satisfaction.

Customer Service Multitasking Teamwork Food Service

Hostess

FS Group

May 2008 - Present (17 years 2 months)

Managed guest experience and front desk operations. Handled inquiries and ensured efficient table management.

Customer Service Table Management Inquiries Handling

Education

Degrees, certifications, and relevant coursework

Central Piedmont Community College

A.A.S. in Information Technology, Information Technology – Database Development & Business Intelligence

Grade: 3.5 / 4.0

Activities and societies: Relevant Coursework: Database Programming I (SQL), Oracle Programming II (PL/SQL), Data Center Troubleshooting, Project Management, Database Reporting (SAS)

Focused on database development and business intelligence, with coursework in SQL, PL/SQL, data center troubleshooting, project management, and SAS for database reporting. Maintained a strong academic record with a GPA of 3.5 out of 4.0.