Open to opportunities

Jem Jake Russel Mahinay

@jemjakerusselmahinay

Detail-oriented Virtual Assistant specializing in social media management, administrative support, and client communication.

Philippines

Message

What I'm looking for

I’m looking for a remote role where I can provide reliable executive/administrative support and manage social media content. I want a professional, confidential environment and clear priorities across time zones.

I’m a detail-oriented Virtual Assistant with experience supporting clients through social media management, administrative work, and responsive communication. I focus on professionalism, confidentiality, and keeping tasks organized even in a remote setup.

In my role, I managed a Facebook page, responded to customer inquiries, monitored engagement, and suggested improvements to boost reach. I also handled daily transactions while providing friendly customer service.

I create and prepare content by designing graphics for content posting and editing videos for social media. I’m comfortable managing multiple priorities while keeping communication clear and timely.

I’m ready to work full-time across multiple time zones, supported by a reliable home setup and productivity tools. I use Google Workspace, Microsoft 365, Notion, Canva, Meta Business Suite, ChatGPT, Grammarly, Zoom, and Google Meet to deliver consistent support.

Experience

Work history, roles, and key accomplishments

Social Media Manager / VA

Gardo's Restaurant

Jun 2023 - Aug 2023 (2 months)

Managed the company's Facebook page and responded to customer inquiries, monitoring engagement and suggesting improvements to boost reach. Created graphics and edited videos for content posting and handled daily transactions while providing customer service.

Social Media Management Content Creation Graphic Design Video Editing Content Scheduling Customer Service Time Management Communication