janaina araujo
@janainaaraujo
Agribusiness and agricultural operations professional with production engineering experience and training in livestock and crop production.
BrazilWhat I'm looking for
At AeC Contact Center, I coordinated daily operations, monitored performance indicators, and supported service quality. I also prepared management reports to support operational decisions.
As Operations Supervisor, I led teams of 20–30 employees, tracked targets, trained team members, and supported continuous improvement initiatives.
At New Way Footwear Industry and Commerce, I supported production process analysis, time studies, and workflow standardization as a Production Engineering Intern.
I'm pursuing Veterinary Medicine at the Federal University of Cariri (UFCA) and a Technical Program in Agriculture. My additional training includes dairy cattle production, bovine reproduction and genetics, animal health, swine and sheep production, and grain cultivation.
Experience
Work history, roles, and key accomplishments
Operations Supervisor
AeC Contact Center
Mar 2015 - May 2019 (4 years 2 months)
Led teams of 20–30 employees and monitored operational performance indicators. Coordinated daily operations, tracked targets, and supported service quality.
Customer Service Representative
AeC Contact Center
Jul 2014 - Mar 2015 (8 months)
Handled customer requests, organized operational demands, and resolved service issues.
Production Engineering Intern
New Way Footwear Industry and Commerce
Aug 2012 - Nov 2012 (3 months)
Supported production process analysis, time studies, and workflow standardization. Helped identify opportunities to improve productivity and process consistency.
Education
Degrees, certifications, and relevant coursework
Federal University of Cariri
Veterinary Medicine, Veterinary Medicine
Currently pursuing a degree in Veterinary Medicine at the Federal University of Cariri (UFCA), Brazil.
Regional University of Cariri
Bachelor's Degree, Production Engineering
Bachelor's Degree in Production Engineering (Mechanical) from the Regional University of Cariri, Brazil, completed in 2016.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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