Jamal Abdullah
@jamalabdullah
I support customers with accurate documentation, service, and financial guidance.
PakistanWhat I'm looking for
At Dubai Islamic Bank in Attock, I provide financial guidance and customer support for banking products, account services, documentation, and routine transactions.
I handle customer inquiries, resolve service issues, and maintain accurate, confidential customer records while building positive client relationships.
Previously, at City Walk Shopping Mall, I responded to inquiries and complaints, supported daily service operations, and completed routine administrative tasks in a busy multicultural environment.
I'm currently pursuing a Bachelor of Commerce and bring strong communication, data entry, administrative support, and Microsoft Office skills to remote customer service teams.
Experience
Work history, roles, and key accomplishments
Financial Consultant
Dubai Islamic Bank
Dec 2023 - Apr 2026 (2 years 4 months)
Provided professional financial guidance and customer support regarding banking products and services. Assisted customers with account services, documentation, and routine banking transactions.
Customer Service Representative
City Walk Shopping Mall
Mar 2019 - Nov 2023 (4 years 8 months)
Responded to customer inquiries and handled complaints professionally. Assisted customers with information about stores, facilities, and services.
Education
Degrees, certifications, and relevant coursework
Allama Iqbal Open University
Bachelor of Commerce, Commerce
2024 -
Pursuing a Bachelor of Commerce with studies in accounting, finance, economics, business management, marketing, banking, taxation, auditing, business law, statistics, and business communication.
Board of Intermediate and Secondary Education Rawalpindi
HSSC, Science
Completed HSSC with studies in biology, chemistry, physics, mathematics, English, and Pakistan Studies.
UniAthena
Basics in Accounting, Accounting
Completed a certification in Basics in Accounting covering fundamentals of accounting, roles and relationships, framework and concepts, and financial statements.
UniAthena
Basics of Accounting, Accounting
Completed a certification in Basics of Accounting covering accounting concepts, principles, standards, and financial accounting.
Aircraft Manufacturing Factory PAC Kamra, Pakistan Air Force
Airframe Fitter Training, Aircraft Maintenance
Completed Airframe Fitter Training for JF-17 Fighter Aircraft.
Tech stack
Software and tools used professionally
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