Skip to main content
HimalayasHimalayas logo
Jacob WhiteheadJW
Open to opportunities

Jacob Whitehead

@jacobwhitehead

Java engineer at Barclays building scalable APIs and cloud services, combining technical delivery with client-focused support.

United Kingdom
Message

What I'm looking for

I’m looking to work abroad in Spain fully remote as my next adventure in my career

I’m a highly experienced Java Engineer at Barclays, with a strong background as a Client Support Specialist. I bring technical expertise in Java, Spring Boot, API development, and AWS cloud services, while delivering exceptional stakeholder management. I work comfortably across regulated environments, balancing quality, deadlines, and clear communication.

In my current role as a Software Engineer (Java Developer) at Barclays Corporate and Investment Bank, I design and implement scalable APIs that enhance the mortgage application experience for high-value corporate clients. I work in Agile teams across the UK and India, ensuring our solutions are delivered to a high standard and meet deadlines. I develop high-performing Java Spring Boot APIs to streamline processes and improve user experience.

I also take ownership beyond coding—mentoring new joiners with technical onboarding and resolving complex issues when they arise. When system access challenges occur, I independently navigate internal resources to deliver on time. I deliver presentations and communications to stakeholders tailored to their technical understanding, so delivery stays aligned with business needs.

Before this, I excelled as a Client Support Specialist, proactively and reactively managing a portfolio of Barclays high-value corporate clients. I resolved client queries end-to-end within timescales, collaborated with other departments, supported testing for product or version enhancements, and trained new starters for complex cases. Across both roles, I continuously improve processes to maximize customer satisfaction and efficiency while adhering to regulatory requirements and compliance expectations.

Experience

Work history, roles, and key accomplishments

Barclays Corporate And Investment Bank logoBB
Current

Java Developer

Barclays Corporate And Investment Bank

Mar 2023 - Present (3 years 2 months)

Designed and implemented scalable Java Spring Boot APIs to streamline mortgage application processes for high-value corporate clients. Collaborated in Agile teams across the UK and India, mentored new joiners, and communicated technical updates to stakeholders in a regulated environment.

Barclays Corporate And Investment Bank logoBB

Client Support Specialist

Barclays Corporate And Investment Bank

Aug 2022 - Mar 2023 (7 months)

Provided proactive and reactive support for a portfolio of high-value corporate clients, resolving queries end-to-end within service timescales. Trained new starters, supported testing for product/version enhancements, improved processes for customer satisfaction, and handled requests in line with regulatory and compliance requirements.

Morrisons logoMO

Food Retail Assistant

Morrisons

May 2021 - Jul 2022 (1 year 2 months)

Managed stock replenishment and supported store objectives while delivering strong customer service. Organized items by barcode, title, and expiration date, maintained cleanliness standards, and worked effectively with minimal supervision to ensure store safety.

Education

Degrees, certifications, and relevant coursework

Multiverse logoMU

Multiverse

Software Engineering Apprenticeship (Level 4), Software Engineering

Grade: Distinction

Completed a Level 4 Software Engineering apprenticeship with a Distinction. Focused on building software skills in a structured learning program.

PC

Pendleton College

A-Levels, Criminology; Finance; Business (LIBF)

Grade: Criminology: A; Finance (LIBF): A; Business (LIBF): B

Completed A-Levels including Criminology (A) and LIBF Finance (A) and Business (B).

AS

Ambrose Barlow RC High School

GCSEs, GCSEs (multi-subject)

Grade: I Media: Distinction; English Language: A; English Literature: 6 (B+); PE: 6 (B+); Maths: 5 (B); Biology: 5 (B); Chemistry: 4 (C); Physics: 4 (C); History: 5 (B); R.E: 4 (C)

Completed GCSEs with strengths across IT, English, Maths, sciences, and other humanities subjects. Achieved I Media Distinction and scored A in English Language.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan