Ivana Stojkovic

Leads a remote team providing support to Retail & Hospitality customers, engineers, and project managers, focusing on data analysis, quality assurance, and technical support to enhance team performance. Resolves customer inquiries through various communication channels, meticulously documents incidents, and contributes to knowledge article creation and team leadership activities.

Managed comprehensive payment transactions, including electronic payments, bank account operations, and drafting payment proposals, alongside handling cash advances and maintaining the cash register. Prepared bank guarantee applications, managed bills of exchange, oversaw fuel procurement, and generated daily and monthly financial reports on available funds, production, sales, payments, and billin

Managed financial planning, capital utilization, and budgeting, while conducting analyses of financial activities and controlling results. Oversaw expense control and acquisitions, collaborated with bookkeepers, and was responsible for employee organization.

Collaborated with bookkeepers on balance sheets, VAT, and payroll, while managing invoice evidence, control, and payments. Conducted financial analyses, ensured business compliance with regulations, and prepared tender documentation, including evaluations of assets and real estate. Assisted with small business founding, legal documentation, liquidations, and provided tax advising.

Completed high school education, focusing on foundational academic subjects. Developed essential skills for further academic and professional pursuits.

Pursued a Bachelor of Business Administration, gaining comprehensive knowledge in business principles. Studied core areas such as finance, management, and marketing.