In my current role as an Eligibility Specialist with Mecklenburg County Department of Social Services, I validate Medicaid eligibility records, identify discrepancies, and support data accuracy and regulatory compliance. I also maintain operational documentation and help update Salesforce dashboards and reporting.
At Supportive Housing Communities, I managed confidential records in HMIS and Yardi, supported HUD compliance, and led vendor and contractor procurement activities. In my cybersecurity coursework at Wake Forest University, I applied NIST CSF concepts and practiced incident response documentation, access control, and SIEM monitoring; I also built an Excel-based vendor risk assessment tracker.
