Ibrahim Ojoye

Conducted HMG IS4 v8.1 audit and conformance activity, coordinated audit planning across 21 accounts, and investigated cryptographic incidents. Developed an audit-readiness pack and briefed senior stakeholders on technical findings.

Governed secure request processes across ServiceNow and Service Manager, maintaining ITIL v4 and HMG-aligned controls. Led conformance reviews across 200+ catalogue offerings and redesigned onboarding workflows, reducing time from 2-3 months to under one month.

Supported deployment of 150-200 Surface Pro devices and managed joiner-mover-leaver activity. Audited SIM usage, reducing active accounts from 220 to 117, and contributed to a 25% reduction in system downtime.

Completed a structured two-year programme across service-desk operations, incident management, request fulfilment, infrastructure support, and business analysis.

Coordinated patient-access and administrative activity, maintained accurate patient records, and supported communication between patients and clinical teams.

Supported programme coordination, documentation, action tracking, and stakeholder communication.

Coordinated Moodle-based digital learning delivery and analysed participation data to improve engagement from approximately 20% to 85%.

Coordinated five national leadership development programmes, managing delivery activity, stakeholder communications, and evaluation tasks.

Grade: First Class Honours

BSc Computer Networks with First Class Honours, including relevant study in network security, information security, and systems administration.