Harshitha User
@harshithauser5
AI professional at Infosys Springboard who developed an NLU chatbot training and evaluation system.
IndiaWhat I'm looking for
At Infosys Springboard, I built and evaluated an NLU-based chatbot training system focused on intent classification and entity extraction. I improved response accuracy through dataset improvements, testing, and model fine-tuning.
I also developed BotTrainer, an end-to-end NLU pipeline for chatbot training and evaluation, with intent classification, entity recognition, and accuracy benchmarking. I'm pursuing a B.Tech in Information Science and Technology at Presidency University, Bengaluru.
Experience
Work history, roles, and key accomplishments
NLU Chatbot Trainer & Evaluator
Infosys Springboard
Oct 2025 - Dec 2025 (2 months)
Built and evaluated an NLU-based chatbot training system focused on intent classification and entity extraction. Enhanced chatbot response accuracy through dataset improvement, testing, and model fine-tuning.
Education
Degrees, certifications, and relevant coursework
Presidency University, Bengaluru
B.Tech, Information Science and Technology
2023 -
Pursuing a B.Tech in Information Science and Technology, with hands-on internship experience in AI and Generative AI.
Infosys Springboard
Internship Certificate, Generative AI
Completed the Generative AI Internship Certificate.
IBM SkillsBuild
Certification, Emerging Technologies
Completed the Emerging Technologies (AI & Cloud) certification through the Edunet Foundation x AICTE program.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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