Open to opportunities

Hakeem Rafeeq

@hakeemrafeeq

Message

Dedicated software engineer and acquisitions analyst with extensive technical experience.

India

Message

What I'm looking for

I am looking for a role that allows me to leverage my technical skills while contributing to impactful projects in a collaborative environment.

I am a dedicated professional with a strong background in administration, event planning, and software engineering. Currently, I serve as a Software Engineer and Senior Acquisitions Analyst at Yali Infotech, where I develop and maintain dynamic web applications using technologies such as ASP.NET, C#, and AngularJS. My role involves designing and consuming RESTful APIs, collaborating with UI/UX designers to enhance user experience, and managing bug fixes and deployments using Git.

In addition to my technical skills, I have a proven track record in managing data-driven acquisition strategies, particularly in the context of U.S. student housing investments. My experience spans various roles, including front-desk management and administrative positions, where I honed my ability to communicate effectively, manage operations, and train new employees. I am passionate about leveraging technology to drive business success and improve user experiences.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer & Senior Acquisitions Analyst

Current

Yali Infotech

Feb 2023 - Present (2 years 5 months)

Developed and maintained dynamic web applications using ASP.NET, C#, and AngularJS, while also designing and consuming RESTful APIs. Built reusable components, collaborated with UI/UX designers, managed bug fixes, and conducted code reviews. Additionally, built and maintained financial models to forecast returns and cash flows for U.S. student housing investments.

ASP.NET C++AngularJS RESTful APIs Git UI UX Design Financial Modeling Data Analysis Software Development Code Review

CCR (Voice)

HRH Next Services Pvt Ltd

Apr 2022 - Feb 2023 (10 months)

Managed high volumes of inbound and outbound calls, adhering to communication scripts to address customer needs and provide solutions. Built sustainable customer relationships by going the extra mile and maintained detailed records in the call center database. Consistently met personal and team qualitative and quantitative targets.

Customer Service Communication Problem Solving Data Entry Customer Relationship Management Inbound Outbound Calling Conflict Resolution Performance Tracking

Administrator (SSA)

NIIT Limited

Dec 2019 - Feb 2022 (2 years 2 months)

Coordinated various administrative functions including communications, financial processing, registration, and recordkeeping. Evaluated office documentation for accuracy, ensuring timely completion and maximizing team productivity. Trained new employees on administrative procedures and company policies.

Administrative Support Documentation Management Communication Record keeping Interview Coordination

Front-Desk Manager

MK Residency

Aug 2015 - Nov 2019 (4 years 3 months)

Managed daily front desk operations across all shifts, resolving guest issues and inquiries effectively. Handled all cash and credit card transactions, including inquiries and refunds, from both front and back office perspectives. Accountable for inventory, supply purchases, and managed accounts payable for front desk operations.

Inventory Management Accounts Payable Invoice Management Customer Service Problem Solving Team Leadership

Education

Degrees, certifications, and relevant coursework

Rathinam College of Arts and Science (Bharathiar University)

Bachelor's, Mathematics and Computer Science

Grade: 60%

Studied Mathematics and Computer Science at Rathinam College of Arts and Science, affiliated with Bharathiar University. Achieved a 60% grade in the program.