At MerckIndiaPvtLtd, I developed Apex classes, triggers, batch jobs, and Visualforce pages to automate business processes. I also built Lightning Web Components for internal sales and support teams.
For the FlowMigrationProject for MerckLifeScience, I migrated legacy Workflow Rules and Process Builder automations to Flows, improving maintainability and reducing tech debt.
For MerckLifeScienceR&AAPAC, I developed automated case assignment and a Salesforce-integrated messaging chatbot. These projects used Apex, Flows, and Salesforce integrations to route cases and support FAQ responses and case creation.
