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@freslyumaachaves
Dedicated violin teacher and performer with a passion for music education.
As a passionate violin teacher and performer, I have dedicated my career to sharing the beauty of music with students and audiences alike. With a Bachelor of Violin Performance from the University of North Alabama and a Bachelor in Musical Education from the University of Costa Rica, I have cultivated a strong foundation in both performance and pedagogy. My experience includes teaching private violin lessons and performing with esteemed orchestras, such as the Julio Fonseca Youth Orchestra and the Symphonic Orchestra of students at the University of Costa Rica.
In addition to my teaching and performance roles, I have gained valuable experience in music production and event management. I served as a Music Production Assistant at the School of Musical Arts, where I managed the YouTube channel and planned content for social media. My organizational skills were further honed as an SSO Orchestra Student Office Assistant and Library Assistant at the University of North Alabama, where I supported concert organization and library management. I am also experienced in customer service, having worked with Amazon and in various roles within the food industry.
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Work history, roles, and key accomplishments
National System of Musical Education CR
Jan 2014 - Present (11 years 10 months)
Served as an assistant in the National System of Musical Education CR. Performed as a violinist in various orchestras and chamber groups, including the Julio Fonseca Youth Orchestra and the Symphonic Orchestra of students at the University of Costa Rica. Provided private violin lessons at The String Project, Kilby Laboratory School, and the University of Tennessee.
Amazon
Jan 2024 - Present (1 year 10 months)
Provided customer service in both English and Spanish, strictly adhering to company policies and principles. Gained comprehensive knowledge of Amazon's leave and disability policies to assist employees efficiently. Collaborated extensively with colleagues and case managers to ensure effective case resolution.
University of North Alabama
Jan 2023 - Present (2 years 10 months)
Organized and managed the Library Office for the Shoals Symphony Orchestra. Provided assistance to both the Shoals Symphony Orchestra and the University Orchestra. Maintained an efficient and accessible music library system.
Amazon
Jan 2023 - Present (2 years 10 months)
Delivered customer service in English and Spanish, consistently following company policies and principles. Applied knowledge of delivery policies to provide real-time, effective solutions to customer issues. Focused on resolving problems efficiently to enhance customer satisfaction.
Chartwells, Compass Group
Jan 2022 - Present (3 years 10 months)
Adhered to strict food handling and safety regulations within a kitchen environment. Assisted customers in the food industry, ensuring satisfaction and efficient service. Operated the cash register and managed billing software for transactions.
Amazon
Jan 2022 - Present (3 years 10 months)
Provided customer service in both English and Spanish, strictly adhering to company policies and principles. Gained comprehensive knowledge of Amazon's leave and disability policies to assist employees efficiently. Collaborated extensively with colleagues and case managers to ensure effective case resolution.
Athletics Ticket Office, University of North Alabama
Jan 2021 - Present (4 years 10 months)
Managed ticket sales for various sports-related events. Provided direct customer service to attendees, ensuring a positive experience. Handled cash transactions and managed ticket inventory efficiently.
University of North Alabama
Jan 2021 - Present (4 years 10 months)
Assisted in the comprehensive organization of concerts and musical events. Created and published advertising materials to promote orchestra events. Provided essential support in the overall management and coordination of various organizational activities.
School of Musical Arts, University of Costa Rica
Jan 2020 - Present (5 years 10 months)
Managed and edited content for the YouTube channel of the School of Musical Arts, UCR. Planned and developed content strategies for social media platforms. Utilized Microsoft programs for efficient data management and organization.
Pain Clinic
Provided emotional support to palliative care patients at the Pain Clinic in San José, Costa Rica. Offered compassionate assistance to individuals facing challenging health circumstances. Contributed to patient well-being through empathetic interaction and support.
SINEM
Volunteered as a violin teacher in SINEM summer camps, providing musical instruction to students. Contributed to community work by teaching string instruments to girls at an orphanage in Puntarenas, Costa Rica. Fostered musical development and engagement in underserved communities.
Degrees, certifications, and relevant coursework
Bachelor in Musical Education, Musical Education
Activities and societies: Music Production Assistant at the School of Musical Arts
Acquired foundational knowledge in music pedagogy, curriculum development, and educational psychology. Prepared for a career in music instruction through practical teaching experiences and theoretical studies, emphasizing effective teaching methodologies.
Bachelor of Violin Performance, Violin Performance
Activities and societies: SSO Orchestra Student Office Assistant, SSO Orchestra Library Assistant
Focused on advanced violin techniques, music theory, and performance practices. Developed strong interpretative skills and stage presence through extensive solo and ensemble performances, culminating in a final recital.
Software and tools used professionally
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