Fresly Umaña Chaves

Served as an assistant in the National System of Musical Education CR. Performed as a violinist in various orchestras and chamber groups, including the Julio Fonseca Youth Orchestra and the Symphonic Orchestra of students at the University of Costa Rica. Provided private violin lessons at The String Project, Kilby Laboratory School, and the University of Tennessee.

Provided customer service in both English and Spanish, strictly adhering to company policies and principles. Gained comprehensive knowledge of Amazon's leave and disability policies to assist employees efficiently. Collaborated extensively with colleagues and case managers to ensure effective case resolution.

Organized and managed the Library Office for the Shoals Symphony Orchestra. Provided assistance to both the Shoals Symphony Orchestra and the University Orchestra. Maintained an efficient and accessible music library system.

Delivered customer service in English and Spanish, consistently following company policies and principles. Applied knowledge of delivery policies to provide real-time, effective solutions to customer issues. Focused on resolving problems efficiently to enhance customer satisfaction.

Adhered to strict food handling and safety regulations within a kitchen environment. Assisted customers in the food industry, ensuring satisfaction and efficient service. Operated the cash register and managed billing software for transactions.

Provided customer service in both English and Spanish, strictly adhering to company policies and principles. Gained comprehensive knowledge of Amazon's leave and disability policies to assist employees efficiently. Collaborated extensively with colleagues and case managers to ensure effective case resolution.

Managed ticket sales for various sports-related events. Provided direct customer service to attendees, ensuring a positive experience. Handled cash transactions and managed ticket inventory efficiently.

Assisted in the comprehensive organization of concerts and musical events. Created and published advertising materials to promote orchestra events. Provided essential support in the overall management and coordination of various organizational activities.

Managed and edited content for the YouTube channel of the School of Musical Arts, UCR. Planned and developed content strategies for social media platforms. Utilized Microsoft programs for efficient data management and organization.

Provided emotional support to palliative care patients at the Pain Clinic in San José, Costa Rica. Offered compassionate assistance to individuals facing challenging health circumstances. Contributed to patient well-being through empathetic interaction and support.

Volunteered as a violin teacher in SINEM summer camps, providing musical instruction to students. Contributed to community work by teaching string instruments to girls at an orphanage in Puntarenas, Costa Rica. Fostered musical development and engagement in underserved communities.

Activities and societies: Music Production Assistant at the School of Musical Arts

Acquired foundational knowledge in music pedagogy, curriculum development, and educational psychology. Prepared for a career in music instruction through practical teaching experiences and theoretical studies, emphasizing effective teaching methodologies.

Activities and societies: SSO Orchestra Student Office Assistant, SSO Orchestra Library Assistant

Focused on advanced violin techniques, music theory, and performance practices. Developed strong interpretative skills and stage presence through extensive solo and ensemble performances, culminating in a final recital.