felicia osunba

I've supported legal, executive, and customer-facing operations in Lagos, combining legal research, document management, scheduling, and client communication.

At Olajide Onabanjo & Co, I conducted legal research on corporate laws and court precedents, drafted contracts and correspondence, and managed more than 200 client case files. I also coordinated attorney meetings and travel arrangements.

During my National Youth Service Corps placement at PS1 Inter Global, I managed executive schedules, organized 15+ weekly meetings, and reduced email correspondence turnaround time by 30%. At Jumia, I handled customer inquiries across phone, email, and chat while processing and tracking 200+ weekly orders.

I'm a History and International Studies graduate with training in virtual assistance, photography, videography, content creation, and Adobe/CapCut AI editing. I bring organized administrative support, thoughtful communication, and a practical focus on improving service delivery.