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Fay Molelekeng

@faymolelekeng

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Clinical Care Specialist with expertise in disease management and operations.

Botswana

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What I'm looking for

I seek a role that fosters innovation in healthcare and promotes patient-centered solutions.

I am a Clinical Care Specialist with extensive experience in global health, focusing on disease management, operations, research, and business development. My career has been dedicated to ensuring adherence to protocols and leveraging my expertise to provide innovative solutions that meet organizational objectives.

At Botswana Life Insurance, I served as an Underwriting Supervisor, where I analyzed clients' actuarial, statistical, and medical profiles to improve pricing by 10% and reduce underwriting errors by 80%. My proactive approach mitigated 90% of financial risk to the company through diligent KYC protocol checks. Additionally, I successfully implemented automation in underwriting processing, which significantly accelerated workflow.

Previously, as a Biomedical Engineer at Nyangabgwe Referral Hospital, I oversaw the maintenance and repair of healthcare technologies, leading to a 25% improvement in response time and enhanced patient satisfaction. My commitment to quality assurance ensured compliance with COHSASA standards, ultimately improving patient care and safety.

Experience

Work history, roles, and key accomplishments

Underwriting Supervisor

Botswana Life Insurance

Apr 2018 - Dec 2019 (1 year 8 months)

Analyzed clients' actuarial, statistical, and medical profiles to calculate policy premiums, improving pricing by 10% and reducing underwriting errors by 80%. Conducted Acuity approval checks, mitigating 90% financial risk and successfully implemented automation of underwriting processes.

Risk Mitigation Automation Underwriting Statistical Analysis Financial Analysis

Biomedical Engineer

Ministry of Health, Clinical Services

Apr 2017 - Jan 2018 (9 months)

Oversaw maintenance and repair of healthcare technologies, leading to a 25% improvement in response time and increased patient satisfaction. Ensured adherence to COHSASA standards and managed Resuscitation Committee equipment effectively.

Healthcare Technology Maintenance Compliance Quality Assurance Problem Solving

Laboratory Trainee & Administrative Assistant

Botswana Harvard Aids Institute Partnership

Mar 2013 - Sep 2014 (1 year 6 months)

Assisted in HIV/AIDS laboratory research projects, evaluating drug resistance in pregnant women and supporting grant applications for research initiatives. Contributed to vaccine development studies.

HIV Clinical Trials Administrative Support