
Fathima Athna
@fathimaathna
Administrative support candidate with three years of online business experience coordinating customer orders and maintaining customer communication.
What I'm looking for
Through three years of online business experience, I responded to customer enquiries, shared product information, and coordinated orders and follow-ups.
I maintained online customer communication and built positive customer relationships while supporting routine day-to-day business activities.
I developed practical skills in record keeping, coordination, and customer service. I also organized multiple tasks independently while managing my time and responsibilities.
I'm studying for a B.A. in Islamic Studies and Arts at South Eastern University of Sri Lanka, with English as my main subject. I’m seeking an administrative or office assistant opportunity where I can support daily operations, maintain accurate records, and provide professional customer service.
Experience
Work history, roles, and key accomplishments
Online Business Experience
Self Employed
Managed an online business for three years, handling customer enquiries, order coordination, and follow-ups. Maintained positive customer relationships and organized tasks independently.
Education
Degrees, certifications, and relevant coursework
South Eastern University of Sri Lanka
Bachelor of Arts, Islamic Studies and Arts
2021 -
Pursuing a B.A. in Islamic Studies and Arts with a focus on English, studied throughout three years of university education.
KM/Al-Manar Central College National School
G.C.E. Advanced Level, Arts
Completed G.C.E. Advanced Level in the Arts Stream.
KM/Al-Manar Central College National School
G.C.E. Ordinary Level, General
Completed G.C.E. Ordinary Level.
South Eastern University of Sri Lanka
Certificate of Completion, Islamic Studies
2023 - 2024
Completed a 10-week pre-requisite intensive course for the Bachelor of Arts (Islamic Studies), covering Information Technology and English language proficiency.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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